All companies who sell the products alike as grocery, clothe, food, home decor or anything, they always need to know the customer reviews about their product. By this feedback, they get to know that the customers are satisfied or not.
KFC also take the survey to connect with the customers and their requirements. The valuable suggestions, ideas of loyal customers are saved in the online survey.
The Kentucky Fried Chicken is a famous fast food restaurant in the American food chain under the name of ‘KFC’. It is mainly famous for its spicy chicken items throughout the world.
Mr. Colonel Sanders is known as the Founder of this delicious food restaurant. The year of foundation is 1930. Nowadays, it is expanded from the local market of the USA to worldwide food market.
KFC is acquiring the position of the second-largest restaurant situated at Louisville, Kentucky. There are more than 200,000 branches are opened at different locations of 123 countries of a huge world.
Terms and conditions
- Participant must be resident of the United State, United Kingdom or Canada
- To be a part of the survey, the participant’s age must be 18 years or above
- The valid survey entry code on the purchase receipt
Minimum Requirement for Survey
- Participant must have the Android phone with internet facility
- The need for a laptop or computer with a good internet connection
- A participant is aware of Spanish or English language
- Purchase receipt of last week visited the restaurant
- Time taken by the survey is just about 15-20 minutes
Procedure for the survey
For being part of this online survey, the participant has to follow the following steps –
- Visit official portal of KFC survey team
- On homepage, select language from English or Spanish
- On purchase receipt, entry code is printed. The participant has to submit that digit code
- Survey team asked questions to the participant. You should answer all the questions honestly
- You have to give the rating for Service, Food, Cleanliness, Design, environment and staff members behavior. The rating is given on scale Satisfied and Unsatisfied
- You can suggestions also
- If you are facing some problems or any issue during the visit, you can mention it here
- At last, one point is optional – participant is comfortable to provide his or her personal data then can share. The participant is able to skip this option.
- One validation code is display on screen which will be used for getting free food
The reward of a feedback survey
The following rewards are given to the winner of feedback survey –
- A cash prize of $1000 – winner selected per weekly survey
- Coupon code for free food
- Sweepstakes points
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The KFC team took a survey to collect the reviews, feedback, suggestions, and complaints of the visited customer. On the basis of the survey, they improve their food and service quality. Customer satisfaction is the objective of the KFC team.